Last Updated: January 2026
By accessing and using the Glocal Italy website (glocalitaly.com), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
Glocal Italy operates as an intermediary platform connecting international travelers with licensed local service providers throughout Italy. We facilitate bookings for car rentals, eSIM data plans, travel insurance, flights, and hotel accommodations.
Glocal Italy acts exclusively as an intermediary and booking facilitator. We are not a direct provider of any travel services including but not limited to:
All service agreements, contracts, and terms of use are concluded directly between you (the customer) and the respective service provider. Each provider operates under their own terms and conditions, which you must review and accept when completing your booking.
When you make a booking through Glocal Italy, you are entering into a contract with the service provider, not with Glocal Italy. We facilitate the connection and may process booking information on behalf of the provider.
You agree to provide accurate, current, and complete information during the booking process. You are responsible for reviewing all booking details including dates, times, prices, locations, and service specifications before confirming your reservation.
Confirmation of your booking is subject to availability and acceptance by the service provider. Glocal Italy does not guarantee availability of any service at the time of booking request.
All prices displayed on Glocal Italy are provided by the service providers and are subject to change without notice. Final prices, including all applicable taxes, fees, and charges, will be confirmed during the booking process.
Payment terms, methods, and processing are determined by each service provider. Glocal Italy may facilitate payment processing but does not control refund policies, cancellation fees, or dispute resolution regarding payments.
Currency conversions, if applicable, are approximate and may vary based on exchange rates at the time of transaction.
Cancellation and modification policies are established by each individual service provider. These policies vary by service type, provider, booking date, and other factors.
You must review the specific cancellation and modification terms for your booking before confirming. Glocal Italy is not responsible for any cancellation fees, penalties, or non-refundable payments imposed by service providers.
To cancel or modify a booking, you must contact the service provider directly or use the tools provided in your booking confirmation.
Glocal Italy acts solely as an intermediary and assumes no liability for:
Service providers are independent contractors and are solely responsible for their services, employees, equipment, and compliance with applicable laws and regulations.
You agree to:
You are responsible for understanding and complying with Italian traffic laws when renting vehicles, customs regulations, insurance requirements, and any other legal obligations related to your travel.
All content on the Glocal Italy website, including text, graphics, logos, images, and software, is the property of Glocal Italy or its content suppliers and is protected by international copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without express written permission from Glocal Italy.
Your use of Glocal Italy is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to the data practices described in our Privacy Policy.
We share necessary booking information with service providers to facilitate your reservations. Each provider's handling of your data is subject to their own privacy policies.
Glocal Italy may contain links to third-party websites operated by service providers or other entities. We are not responsible for the content, privacy practices, or terms of use of these external sites.
Your interactions with third-party websites are solely between you and that third party. We recommend reviewing the terms and privacy policies of any third-party sites you visit.
Glocal Italy provides its platform and services "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
To the fullest extent permitted by law, Glocal Italy, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or any services provided by third-party providers.
Our total liability for any claims related to our services shall not exceed the booking facilitation fee received by Glocal Italy for the specific transaction in question.
You agree to indemnify and hold harmless Glocal Italy, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
For disputes related to bookings, services, or payments, you must first contact the relevant service provider directly. Glocal Italy may assist in facilitating communication but is not responsible for resolving disputes between customers and providers.
Any disputes arising from these Terms and Conditions or your use of Glocal Italy services shall be governed by Italian law and subject to the exclusive jurisdiction of the courts of Rome, Italy.
Neither Glocal Italy nor service providers shall be liable for any failure or delay in performance due to circumstances beyond reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, pandemics, or technical failures.
Glocal Italy reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the modified terms.
We recommend reviewing these Terms and Conditions periodically to stay informed of any updates.
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
These Terms and Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Glocal Italy regarding use of our services and supersede any prior agreements or understandings.
You must be at least 18 years old to use Glocal Italy services and make bookings. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into binding contracts.
Additional age restrictions may apply for specific services (such as car rentals) as determined by service providers.
For questions about these Terms and Conditions or any aspect of our services, please contact us:
Glocal Italy Travel Services
Via del Corso 126
00186 Roma RM, Italy
Email: [email protected]
Glocal Italy is an intermediary platform. All travel services including car rentals, eSIM plans, insurance policies, flights, and hotel accommodations are provided by independent third-party companies. Your contractual relationship for these services is directly with the provider, not with Glocal Italy.
Always review the specific terms, conditions, and policies of the service provider before completing your booking.
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