How we collect, use, and protect your personal information
Last Updated: January 2026
Glocal Italy ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://glocalitaly.com and use our services as an intermediary platform connecting travelers with local service providers in Italy.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
We collect several types of information from and about users of our website, including:
We may collect personally identifiable information that you voluntarily provide to us when you:
This personal information may include your name, email address, phone number, postal address, and any other information you choose to provide.
When you use our platform to search for or book services (car rentals, eSIM, flights, hotels, travel insurance) through our partner providers, we may collect:
Please note that when you complete a booking through our partner widgets or are redirected to partner websites, you are subject to those partners' privacy policies. We encourage you to review their policies before providing your information.
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. For detailed information about our use of cookies, please refer to our Cookie Policy.
We use the information we collect for various purposes, including:
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
We do not sell your personal information to third parties. However, we may share your information in the following circumstances:
When you use our platform to search for or book services, we share relevant information with our partner providers (car rental companies, eSIM providers, flight booking platforms, hotel booking platforms, and insurance providers) to facilitate your booking. These partners have their own privacy policies governing the use of your information.
We may share your information with trusted third-party service providers who perform services on our behalf, including:
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required by law or in response to:
If Glocal Italy is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We may share your information for other purposes with your explicit consent or at your direction.
Glocal Italy is based in Italy, and our website serves international travelers from around the world. Your information may be transferred to, stored, and processed in Italy or other countries where we or our service providers operate.
These countries may have data protection laws that differ from the laws of your country. However, we take appropriate measures to ensure that your personal information receives an adequate level of protection wherever it is processed, including:
We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords or account credentials.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable laws.
Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including:
You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used, and machine-readable format.
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
You have the right to request that we restrict the processing of your personal information or to object to certain types of processing, including direct marketing.
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
You can opt out of receiving marketing communications from us by clicking the unsubscribe link in our emails or by contacting us at [email protected].
You can manage your cookie preferences through your browser settings or by using the cookie consent tools on our website. For more information, please see our Cookie Policy.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframe required by applicable law. Please note that we may need to verify your identity before processing your request.
Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information.
Our website may contain links to third-party websites, including our partner service providers, social media platforms, and other external sites. We are not responsible for the privacy practices or content of these third-party websites.
When you click on a link to a third-party website or use a booking widget provided by our partners, you are subject to that third party's privacy policy. We encourage you to read the privacy policies of any third-party websites you visit.
Our partner providers include:
Each of these partners has their own privacy policies and data handling practices.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.
If we make material changes to this Privacy Policy, we will notify you by:
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of those changes.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal information based on the following legal grounds under the General Data Protection Regulation (GDPR):
Processing is necessary to perform our contractual obligations to you or to take steps at your request prior to entering into a contract (e.g., facilitating your bookings with partner providers).
Processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, conducting analytics, and marketing our services, provided these interests are not overridden by your data protection rights.
You have given explicit consent for us to process your personal information for specific purposes (e.g., marketing communications, non-essential cookies).
Processing is necessary to comply with our legal obligations under applicable laws and regulations.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, please contact us at [email protected]. We will verify your identity before processing your request.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Glocal Italy Travel Services
Via del Corso 126
00186 Roma RM
Italy
Email: [email protected]
Contact Page: https://glocalitaly.com/contact/
If you are located in the EEA, United Kingdom, or Switzerland, you have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal information in violation of applicable data protection laws. You can contact your local data protection authority or the Italian Data Protection Authority (Garante per la protezione dei dati personali):
Garante per la protezione dei dati personali
Piazza Venezia, 11
00187 Roma
Italy
Website: www.garanteprivacy.it
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.
Our team is here to help. Contact us for any privacy-related inquiries or to exercise your data protection rights.
Contact Us